Can't get Nest to work

Problems
#1

Setup of Nest account seems to work OK (on Nest account TurnTouch is shown under “Works With Nest” to “Control Temperature and Thermostat Settings.”) I have removed Nest permission and re-added, and have reinstalled the TurnTouch app (IOS), but change temp actions don’t work.

Suggestions?

Thanks,

#2

Do you have a Mac? Try installing the Turn Touch Mac app and see if you can connect and control Nest from there. I’m wondering if it’s your Nest account or some other permission.

#3

I installed the Mac app, but was unable to pair it with my Turn Touch, even after replacing the battery. So no luck there either.

#4

You’ll have to unpair it with your phone (or just turn off your phone’s Bluetooth temporarily) in order to get it to pair with the Mac.

#5

I did try that, but it didn’t help.

#6

I got my Turn Touch to pair with my Mac by turning my phone off. I could get the Turn Touch to set a specific temperature, but the raise/lower actions didn’t work.

#7

Are you in heat or cool mode? It seems to work for setting temp in heat/cool mode but raising and lowering only works in one or the other. I’d be interested to hear what you would have it do in dual mode.

#8

My nest is in heat mode. I tried numerous times to pair with my Mac again, but couldn’t make the connection. I’ll try again on the weekend when I’ve got more time.

In the meantime I can still control my next via IFTTT.

Thanks